Privacy Policy

At iTechvala, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our website and services.

1. What Information We Collect

• Personal Information: Name, email, phone number, billing address.
• Technical Data: IP address, browser type, device info, usage patterns.
• Payment Data: Collected via third-party gateways. We do not store card details.
• Communication Data: Messages via WhatsApp, Email, or SuiteDash.

2. How We Use Your Information

• Deliver products and services you have purchased
• Respond to inquiries and support requests
• Customize your experience on our platform
• Send important updates, invoices, or promotional offers
• Improve our website and service offerings

3. Data Sharing & Third Parties

We do not sell your data. We may share it with:

• Service providers: SuiteDash, WhatsApp, payment processors
• Legal authorities: As required by law or to enforce our rights

4. Your Rights

• Access your personal data
• Request correction or deletion
• Withdraw consent for marketing
• Lodge a complaint with a data protection authority

5. Data Security

We implement industry-standard technical and organizational safeguards. All data is encrypted in transit and access is restricted.

6. Data Retention

We retain your data only as long as necessary for service delivery, legal compliance, and customer support. Once no longer needed, data is securely deleted.

7. Children's Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from minors.

8. Policy Updates

We may update this policy from time to time. Changes will be reflected on this page with a new effective date.

9. Contact Us

For any privacy-related inquiries, contact us at:
📧 support@itechvala.com